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The high cost of a paper-based citation

For agencies that are utilizing paper-based citations, the process is not only time-consuming, but also error-prone — reducing productivity and revenues. Legibility issues related to the handwritten data can easily lead to a data entry error. The magnitude can cost of the error can easily multiply since citations are often entered into as many as three reporting systems.

The result is a recipe for a potentially devastating loss of revenue due to high volume of citation errors.

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