As travel and entertainment budgets - both personal and corporate - are expected to feel the pinch of the economic downturn in 2009, hospitality companies are positioning themselves to maintain or increase customer loyalty. In an industry that’s defined by customer service, the race is on to deliver even better service than ever, and to leverage technology to achieve a competitive advantage.

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Hospitality: Reliable communications help your staff deliver exceptional service
MOTOTRBO radios deliver increased capacity, integrated data applications, enhanced voice communications, extended battery performance and unique applications to help improve overall operations and your guests’ experience.

To read more download the Application Brief

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Improve Guest Logistics with MOTOTRBO Radios : Case Study
For a large North American resort, attention to detail is key.  When guest luggage is lost or delayed, that incident can cast a pall over their entire vacation experience.  The resort’s transportation operation handles thousands of guests each day.  Some staff members meet arriving guests at the airport baggage claim and direct them to the correct location.  Others work at the resort’s baggage sorting facility and assist department guests.  Still others work with third party transportation providers.

While dependence on a two-way radio communications system was critical to the staff members’ ability to work together and ensure their guests smooth transition to and from the resort, the resort’s aging radio communications system was no longer meeting their needs.

To read more download the Case Study

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Four Winds Resort and Casino : Case Study
Security is imperative in any gaming environment where unscrupulous individuals may scan wireless communications in an effort to “improve their edge” at the tables and throughout the casino.  John Walker, VP of Security at Four Winds, explained that this entertainment center required “a system that could provide security personnel with a separate and secure talk-group as well as capabilities to enable all staff to always be in contact with one another.”

Four Winds required a cost-effective solution that would enable the casino to grow in response to increasing nationwide enthusiasm for gaming.

To read more download the Case Study